Have a question? We are here to help.
Our customer support is available 24/7 to answer your inquiries.Average answer time: 2m
We begin preparing your confirmed order immediately on the same day (Sat-Sun Included). Order is typically sent to the carrier on the same day at the fastest, and you will receive a shipping confirmation by email or SMS. This confirmation contains a tracking number for the shipment status.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Yes, shipments are protected by InsureShield™ and fully trackable, a tracking link is provided to you in your shipping confirmation. Any lost, damaged, or delayed shipments are covered in full. If you haven't received your goods within 7 business days, feel free to use Track My Order-service
We offer free premium shipping within the contiguous United States and certain EU countries. Additional shipping costs for certain locations may apply. Please refer to the checkout page to see the total shipping cost.
Yes, Enigwatch is an official partner of pay-later services financing via Affirm, Klarna, and AfterPay Explore Financing options
Yes, every purchase includes a complimentary 1-year manufacturer warranty by Enigwatch. We also partnered with Clyde™ to offer extended warranty options for up to 5 years. This warranty can be purchased even after up to 30 days of receiving and trying the product in your home.
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