Shopping for your home should be fun, so don’t be afraid to mix things up! If an item isn’t the perfect match, return it for a refund within 30 days of delivery in the original condition and packaging.
You can choose between a refund to your original payment method (2-3 Days) or an in-store credit (Instant)
Enigwatch has a free return processing fee but does not cover the cost of return shipping. As soon as we receive the return from you to our warehouse, we will begin to process the return which will take 1-2 business days.
Return is not eligible for sale or gift products.
Any purchase from enigwatch.com means that you understand and agree with our terms of service
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right for you.
The fastest way to ensure you get what you want is to return the item you have, and once the return is received, make a separate purchase for the new item.
We will notify you once we’ve received the return. You’ll be automatically refunded on your original payment method. Please remember it can take 1-2 days for the refund to reflect in your bank or credit card.