Impresario™ 12
Free Shipping & Lifetime Engine Warranty
The Concept
The Impresario™ series celebrates the 'impressive' art of preserving timepieces, built for collectors who demand safety and quality. It's a comprehensive fusion of security, elegance, and function, resulting in reliable engineered artistry designed to safeguard your precious watch collection.
Technical Details
Product Specifications
Capacity
12 Watches
Motor
Mabuchi
TPD Range
650–2,400 / per rotor
Rotation
CW · CCW · Bi-directional
Control
ChronoSync™ Touch Panel
Exterior
100% Macassar Ebony, 5-Layer Piano Gloss
Interior
Alcantara® Italian + Foam Core
Hinges
Austrian Soft-Close (200,000+ Cycles)
Lock
Fingerprint Biometric
Lighting
Programmable LED Interior
Watch Fit
36–47mm Telescopic Pillows
Power
Global Universal Adapter
Operating Temp
5°C – 25°C
Warranty
Lifetime Motor · 2-Year Components
Weight & Dimensions
Dimensions20" × 13.8" × 28"
Weight30.42 lbs (13.8 kg)
Product Guide
Product Care:
Clean with a soft, dry microfiber cloth. Avoid water, alcohol, and abrasives. Use a slightly damp cloth for Alcantara® and leather. Clean glass with a mild, ammonia-free cleaner.
User Guide:
Whether you're setting up your watch winder for the first time or looking to optimize its performance, having the right guidance is essential. For a more in-depth look at what your watch winder can do, download our user guide here.
DOWNLOAD USER GUIDE (PDF)Delivery & Returns
After placing your order, an Enigwatch Logistics Concierge will be in touch to coordinate secure delivery and, where applicable, professional installation. Shipping is free worldwide and includes InsureShield™ Shipment Protection.
In-stock items: Ships in 3–5 business days, delivers in 7–14 business days.
For more details, view our Shipping policy.
Returns & Cancellations:
Enigwatch offers a 60-day return policy. Items must be returned unused and in original packaging. Please note all return delivery costs are the responsibility of the customer. Orders canceled within 24 hours of placement may receive a full refund.
Warranty
Every Enigwatch winder is backed by a lifetime warranty on the motor. All other components are covered for 2 years against manufacturing defects.
If an issue arises, our support team will resolve it with care and transparency.
Please note: damage from misuse, accidents, commercial applications, or normal wear and tear is not covered. For full terms, visit our Warranty page.
Individual TPD Control
Each watch slot is independently programmable — set turns per day (480 to 1,920), rotation direction, and rest cycles to match the specific demands of each timepiece's movement.
- 480–1,920 TPD range, per slot
- Clockwise / counterclockwise / alternating
- Independent rest cycles to extend mainspring life
ChronoSync™ Touch Panel
A single capacitive touchscreen, integrated discreetly into the winder housing, controls every slot. Calibrate TPD, direction, and schedule without app, cable, or hub.
- Capacitive multi-touch interface
- Per-slot calibration in a unified UI
- Brightness auto-dims at night
Fingerprint Access System
10-profile biometric lock with single-touch unlock — under a second per touch. Optional PIN backup for shared household access.
- 10 enrolled fingerprint profiles
- Sub-second authentication
- PIN fallback for guest / household access
Included In The Box
Watch winder unit
12 TELESCOPIC PILLOWS
Global universal power adapter
Remote Control
Free Shipping
Enjoy free shipping on every order, with your piece delivered safely and directly to your door at no additional cost.
Lifetime Engine Warranty
Guaranteed for life. Your watch winder's motor is protected by a lifetime warranty, with on-site technician support whenever you need it.
60-Day Returns
Return unused, original-packaged items within 60 days. Orders canceled within 24 hours of placement may receive a full refund.
Have a question? We are here to help.
Is my watch compatible with this winder?
Yes — our winders support all major automatic movements. TPD (turns per day) and rotation direction (clockwise, counterclockwise, alternating) are individually adjustable per watch slot, so you can match each timepiece's specific requirements.
Why do I need a watch winder?
A watch winder keeps automatic timepieces wound when they're not on your wrist — preserving their movement, lubrication, and complications (date, moonphase, perpetual calendar) without resetting. For collectors with multiple watches in rotation, it's essential.
What is the fingerprint lock feature?
Our winders use a 10-profile biometric fingerprint system with single-touch unlock. PIN backup is available for shared household access. Authentication takes under a second per touch.
Can I make personalized customizations on the winder?
For most winders, customization is limited to TPD and rotation settings via the ChronoSync™ Touch Panel. For bespoke wood finishes or interior leather, please contact us directly to discuss commission options.
How do I maintain the watch winder?
Clean the exterior with a soft, dry microfiber cloth. Avoid water, alcohol, or abrasives on wood finishes. Use a slightly damp cloth for Alcantara® and leather interiors. The motor is sealed and requires no servicing.
How are orders shipped?
All orders ship free via insured premium courier (DHL, FedEx, UPS Premium) with full tracking and signature confirmation. In-stock pieces ship within 3–5 business days and deliver in 7–14.
What if my Enigwatch order arrives damaged or gets lost in transit?
Every shipment is covered by InsureShield™ Protected Delivery. If damage or loss occurs in transit, we replace at no cost — please contact our support team within 48 hours of delivery.
What is your warranty?
Lifetime warranty on the motor. All other components are covered for 2 years against manufacturing defects.
